OUR POLICIES

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website http://www.waterloouncovered.com/ whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Procedure and process regarding data held on individuals applying to be on Waterloo Uncovered (WU) projects as well as for volunteers who may work with WU throughout the year.

WU will only request such personal data from applicants as is necessary for it - or its overseas partners - to make a fully informed choice as to who will and will not be chosen.

WU will ensure that all application forms make reference to the organisations privacy and GDPR policy.

WU will store all such data received securely and only allow it to be viewed by appropriate people.

WU will allow individuals to access their personal data held if they so request.

WU will annually review the personal data held and will delete and destroy any of it no longer required for its work.

WU may retain personal data for a longer period of time to allow it to evaluate the effectiveness of its work but if this is done then will anonymize the data.

We will ask you to provide certain personal data when you buy a product, sign up for a newsletter or competition, create an account, or use our website at www.waterloouncovered.com (the "Site"). We use your personal data to:

Remember you and view activity on our Site - if you have allowed access to cookies (please see our cookies policy for more information) our Site will automatically remember you the next time you visit, to pre-populate fields to make ordering easier and to improve your experience by directing you to information on our Site that we think will be of interest to you. We also gather details of your visits to our Site, including details of pages viewed, accessed or visited, your use of any interactive features on the Site, and the length of your visit.

Share marketing and fundraising information that are relevant to you. See http://www.waterloouncovered.com/contact-us/newsletter/ for details on how to unsubscribe from marketing.

Update our records - we will periodically check that the personal data we store for the purpose of communicating with you is accurate. If you would like to update the personal data we hold about you, please update your account information and preferences on our Site.

Legal purposes - we sometimes need to use personal data that we have gathered from you or third parties (such as law enforcement or credit reference agencies), or that you have provided to us, to comply with our legal obligations or for other legal reasons - for example to trace fraudulent transactions. We may also use your personal data where it is reasonable for us to do so and where there is no disadvantage to you.

Report browsing information - we will collect information, if available, about your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Waterloo Uncovered is committed to protecting the security of your data. We will treat all of your information in strict confidence and we will endeavour to take all reasonable steps to keep your personal data secure once it has been transferred to our systems. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal data and data stored on our Site and associated databases.

We may also share your personal data with the following categories of third parties:

Our service providers where necessary to make products and services available to you and to promote our products and services to you, such as our suppliers of IT and marketing services.

Where necessary to protect the rights, property, or safety of our group of companies, our customers, or others we may share personal data with law enforcement agencies, health care agencies, other charities and safeguarding personnel if necessary.

Access to your personal data: you may request access to a copy of your personal data. Withdraw consent: you may withdraw your consent at any time. Please contact us using the details located below if you would like to withdraw your consent and we will delete your data in line with your right to erasure below.

Rectification: you may ask us to rectify inaccurate information held about you. If you would like to update the data we hold about you, please contact us on using the details below and provide the updated information.

Erasure: you may ask us to delete your personal data. If you would like us to delete the personal data we hold about you, please contact us using the details below, specifying why you would like us to delete your person al data.

Portability: you may ask us to provide you with the personal data that we hold about you in a structured, commonly used, machine readable format, or ask for us to send such personal data to another data controller.

Object to processing: you may object to our processing of your personal data pursuant to this privacy policy. Please contact us using the details below, providing details of your objection.

Make a complaint: you may make a complaint about our data processing activities to a supervisory authority, which for the UK is the Information Commissioner's Office, by visiting their website at HTTPS://ICO.ORG.UK/.

To make enquires and/or to exercise any of your rights in this privacy policy please contact info@waterloouncovered.com

We also use services such as Facebook’s Custom Audience and Google’s Customer Match. When you sign up to receive our emails…

Waterloo Uncovered may remember your name, age, gender, postal address, phone numbers and e-mail address. To make sure these details are up to date, please email us with amendments at info@waterloouncovered.com

When you link with us on social media…
Waterloo Uncovered may use the information submit via user generated content through our social media channels, we may use your username or email address to communicate with you, in addition to using your photo. The use of your photo would include, but not be limited to, Waterloo Uncovered’s social media channels, website and exhibition digital displays. We may also use your IP address and geolocation to filter content by region, country or other local area. Such data is only used with your consent.

You can unsubscribe from Waterloo Uncovered’s marketing communications at any time by clicking on the link found at the bottom of every marketing email, by updating your account preferences on our Site, or by emailing info@waterloouncovered.com. Please note that it may take up to seven days for any changes to take effect.

See http://www.waterloouncovered.com/contact-us/newsletter/ for details on how to unsubscribe from marketing.

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our Site and to deliver a better and more personalised service. You can refuse to accept cookies by changing the settings on your browser. This may, however, mean you are unable to access certain parts of our Site. Please see our cookies policy for further information.

Website Cookie Policy

Waterloo Uncovered is a charity registered in England, number 1168268. WU operates and maintains our website www.waterloouncovered.com. Waterloo Uncovered respects your privacy and this policy summarises our use of cookies on the Site.

Like many companies, our Site may use “cookies.” Cookies are small text files that are automatically placed on your computer’s hard drive when you visit certain websites. We use cookies to:

estimate our audience size and usage pattern;
store information about your preferences, and so allow us to customise our Site. according to your individual interests;
speed up your searches;
recognise you when you return to our Site.

Web Beacons
Certain pages on our Site may contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.

IP Addresses
An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our Site, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what geographic regions our website visitors come. We also may use this information to enhance our Site.

Third-party Analytics
We may use third-party web analytics services on our Site, such as Google Analytics. The third-party providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyse how visitors use our Site. The data collected through these means (including IP address) are disclosed to these third-party providers, who process the information to evaluate use of the Site. To learn more about Google Analytics and how to opt out, please visit www.google.com/analytics/learn/privacy.html.

Your choices:
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Site.

For more information on deleting or controlling cookies we recommend www.aboutcookies.org.